Frequently Asked Questions
Everything you need to know about shopping with Assembly.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Are your materials sustainably sourced?
At Assembly, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we partner exclusively with fair-trade certified factories.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Duties and taxes are calculated at checkout so there are no hidden fees upon delivery.